We Wash.
We Press.
We Impress.

Who We Are

We are F.S Enterprise, a laundry and dry cleaning service operating as Clean Craft Zoo Road, located at Zoo Road, opp. Royal Enfield Showroom, Ambikagirinagar, Guwahati, Assam 781024, India.

You can reach us at +91 6001235653 or cleancraftzooroad@gmail.com.

What Information We Collect

When you use our website or book a pickup, we may collect:

• Your name and mobile number (required for booking coordination)
• Your pickup and delivery address
• Service preferences and special instructions you provide
• Photos you voluntarily upload of garments or items
• Your approximate location if you use location-based features

We do not collect payment card details on this website. Any payment is handled in person or via UPI at the time of service.

How We Use Your Information

We use your information solely to:

• Confirm and coordinate your pickup and delivery
• Contact you regarding your booking via WhatsApp or phone
• Provide you with service updates and reminders
• Improve our services based on your feedback and instructions

WhatsApp Communications

Our booking system sends your order details to WhatsApp when you confirm a booking. By submitting a booking, you consent to your order information being shared via WhatsApp with our service team.

WhatsApp's own privacy policy governs how that platform handles your data. We encourage you to review WhatsApp's Privacy Policy.

Reviews & User-Generated Content

If you submit a review through our website, the review text, your first name, and location (if provided) will be displayed publicly. Reviews are stored in your browser's local storage only and are not transmitted to any server.

Cookies & Local Storage

Our website uses browser local storage to save your submitted reviews so they persist across visits. We do not use tracking cookies, advertising cookies, or any third-party analytics services.

Data Security

Our website is a static file and does not store personal data on any server. Booking information is transmitted directly to our WhatsApp and is not stored in any database. No method of electronic transmission is 100% secure — we recommend not sharing sensitive financial information through any online form.

Children's Privacy

Our services and website are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted personal data to us, please contact us immediately.

Your Rights

Under applicable Indian privacy law (Information Technology Act, 2000), you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request that we stop using your information for booking purposes
• Withdraw consent to future communications

To exercise any of these rights, contact us at cleancraftzooroad@gmail.com or call +91 6001235653.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the revised policy.